Disaster Recovery

Ensure the availability of IT, facilities, and applications


Disaster recovery is maintaining or reestablishing vital infrastructure and systems following a natural or human-induced disaster, such as a storm or battle. It employs policies, tools, and procedures. Disaster recovery focuses on information technology (IT) or technology systems supporting critical business functions as opposed to business continuity. This involves keeping all essential aspects of a business functioning despite significant disruptive events; it can therefore be considered a subset of business continuity.

Key disaster recovery services:

DR capability assessment
Business Impact Analysis
IT Risk Assessment
DR plan development
DR plan test development
DR plan test monitoring
DR test validation
Program Management

What we do for Disaster Recovery

Developing a Disaster Recovery (DR) plan is crucial to ensure your organization can continue its critical operations in the event of a disaster or unexpected disruption. Here is how Turning Point assists customers with disaster recovery:

Identify Key Stakeholders:

Form a DR planning team that includes representatives from various departments, including IT, operations, finance, and senior management.

Risk Assessment:

Identify potential risks and threats that could disrupt your business operations. This includes natural disasters, cyberattacks, hardware failures, and more.

Business Impact Analysis (BIA):

Assess the current BIA to determine the impact of each identified risk on your organization. Review critical business functions, systems, and data that must be prioritized for recovery.  If the organization does not have a current BIA, we assist in developing the BIA.

Set Objectives and Priorities:

Define recovery time objectives (RTOs) and recovery point objectives (RPOs) for each critical system and function. These metrics specify how quickly you need to recover and how much data loss is acceptable.

Develop a DR Strategy:

Choose appropriate DR strategies for each critical component, such as data backup and recovery, high availability, failover, or cloud-based solutions.

Data Backup and Storage:

Establish a robust data backup strategy, including regular backups, offsite storage, and secure encryption to protect sensitive data.

Emergency Response Plan:

Create an emergency response plan that outlines the steps to take when a disaster occurs, including evacuation procedures, safety protocols, and communication plans.

DR Team Roles and Responsibilities:

Clearly define the roles and responsibilities of DR team members during a disaster, including who is in charge and who is responsible for specific tasks.

Vendor and Supplier Communication:

Establish communication protocols with critical vendors and suppliers to ensure the availability of necessary resources during a disaster.

Testing and Training:

We assist in preparing the customer to regularly test their DR plan through tabletop exercises and simulations to identify weaknesses and improve the plan.

Provide training to employees and the DR team so they understand their roles and responsibilities during a disaster.


We assist customers create detailed documentation of their DR plan, including contact information, procedures, and recovery steps. Ensure this information is easily accessible to authorized personnel.

Regular Review and Update:

DR plans should be living documents that are reviewed and updated regularly to account for changes in technology, business processes, and potential risks.

Communication Plan:

Establish a communication plan that includes a list of key contacts, both internal and external, and how to reach them in the event of a disaster.

Testing and Validation:

Turning Point assists customers conduct periodic tests and drills to ensure that their DR plan is effective and can be executed when needed.

Documentation and Reporting:

Maintain thorough documentation of all DR activities, tests, and real-world incidents. Report on the effectiveness of the DR plan and make necessary improvements.

Compliance and Legal Considerations:

We validate that the customer’s DR plan complies with industry regulations and legal requirements relevant to your organization.

Budget and Resources:

Allocate the necessary budget and resources to implement and maintain the DR plan effectively.

Remember that a well-prepared DR plan can make the difference between a minor disruption and a catastrophic event for your organization. Regularly review and update your plan to keep it current and effective. Additionally, consider seeking input and feedback from external experts or consultants to ensure your plan is comprehensive and robust.

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