TPC Complete™ for Epicor Prophet 21

Prophet 21 Solutions That Drive Value Throughout Your Company

Your Comprehensive Prophet 21 Services Solution

Focused on Delivering 6 Key Client Outcomes

Revenue Growth
Margin Improvements
Elevated Products and Services
Improved Customer Satsifaction
Improved Employee Engagement
GOVERNANCE RISK & COMPLIANCE

TPC Complete™ for Epicor Prophet 21 Produces Successful Outcomes For:

New Prophet 21 Implementations
Enhancements & Optimizations
Cross-platform Integrations
Software Migrations to Prophet 21
Managed Services and Support
Performance and Resilience
I Want to Discuss My Prophet 21 Success Plan >>

TPC Complete Utilizes a Unique 3-Pillar Approach

We ensure all the key elements of your Prophet 21 solution are understood and documented including requirements, inputs, and outcomes.
We implement your Prophet 21 design, project plan, data model, processes, deployment, testing, and adoption. Prophet 21 is live and delivering value.
Optimize the value of your Prophet 21 system with managed services, training, security, governance, risk, and compliance.

Proven Process + Proven People = Project Success

Turning Point Consulting is proud to serve our Clients as the only Epicor Services Partner that is both a Kinetic Manufacturing Services Partner and a Prophet 21 Distribution Services Partner, as shown on Epicor.com/partners.

Epicor Services Partner

Get Your Prophet 21 Right the First Time

  • Prepare > Explore > Realize > Activate  
  • Detailed Project Plan
  • Accelerated Implementation Timeline
  • Staffed with Epicor Prophet 21 Experts
  • Cost-effective Budget 
  • Accelerate Time to Value 
  • Client Personalized Best Practices 
  • Realize the Benefits of Epicor Prophet 21
  • Manage Prophet 21 Governance, Risk, and Compliance issues

 

Turning Point Epicor Prophet 21 Industry Verticals

Learn About Successful Prophet 21 Implementations >>

Turning Point Enterprise Systems Practice

TPC Complete for Epicor Prophet 21 implementations are successfully delivered using our TPC Enterprise Systems Practice. Our Enterprise Systems experts provide innovative, well-designed Prophet 21 implementations delivered on time with full lifecycle support after deployment.

Why Partner with Turning Point
for Epicor Prophet 21 Implementations?

Epicor Prophet 21 ERP supports today’s agile distribution business models by providing speed, flexibility, ease of use, faster analytics, lower costs, and industry best practices. The Turning Point expert consulting and development team delivers these unique advantages to our Clients:
We unlock Epicor Prophet 21 success for our clients to deliver exceptional outcomes.
Our clients have real-time visibility into business operations to realize key performance goals.
Understand cost variability and resource capacity using Prophet 21.
Establish cross-departmental connections to drive collaboration and efficiencies.
Optimize your processes and create clean actionable data in your Prophet 21 ERP.
Create the right ERP/MRP infrastructure to scale your unique business.
Implement a secure Prophet 21 system that provides Governance, Risk Management, and Compliance.

How to Navigate Your Epicor Prophet 21 Implementation Options

You can leverage TPC Complete for Prophet 21 in your organization:

  1. Setup a call and discuss your ERP implementation and business objectives. 
  2. Together we baseline your project requirements and success goals.  
  3. We create and review your TPC Complete for Epicor Prophet 21 Project Proposal, including roadmap, optimized budget, timeline, and best practices.
Yes – Let’s Discuss the Benefits of TPC Complete for Prophet 21 >>

Top 10 Must-Have Capabilities e-Book

  • 35 Page e-Book with Examples 
  • How to Gain Competitive Advantage
  • Distribution Value-Add Benefits 
  • Prophet 21 Payback – only 20 months 

Receive Your Epicor Prophet 21 Top 10 Capabilities e-Book

Epicor and Epicor Prophet 21 are registered trademarks of Epicor and/or its affiliates. Other names may be trademarks of their respective owners.

Epicor Prophet 21 Services FAQs

Everything you need to know about distribution-specific functionality, implementation methodologies, and optimization services.

What are the benefits of Epicor Prophet 21 ERP?

Epicor Prophet 21 delivers comprehensive benefits specifically designed for distribution operations:

  • Distribution-specific functionality

    Purpose-built for wholesale and retail distribution with deep capabilities for inventory management, order fulfillment, and supply chain optimization.

  • Inventory optimization

    Reduce carrying costs while improving fill rates through demand forecasting, automated replenishment, and multi-location inventory visibility.

  • Faster order fulfillment

    Streamline pick, pack, and ship processes to get orders out the door faster and more accurately.

  • Customer service excellence

    Provide superior customer experiences with real-time order status, pricing accuracy, and responsive service capabilities.

  • Purchasing intelligence

    Make smarter buying decisions with vendor performance tracking, rebate management, and automated procurement workflows.

  • Show more benefits
  • Financial visibility

    Integrated financials including GL, AP, and AR provide real-time insight into profitability by customer, product, and transaction.

  • Warehouse efficiency

    Optimize warehouse operations with bin management, barcode scanning, and workflow automation.

  • Pricing flexibility

    Manage complex pricing structures including customer-specific pricing, quantity breaks, promotional pricing, and contract pricing.

  • E-commerce integration

    Connect your distribution ERP with B2B and B2C e-commerce platforms for seamless online selling.

  • Scalability

    Support business growth, additional locations, and increased transaction volumes without system replacement.

  • Mobile access

    Enable sales teams and warehouse workers with mobile tools for productivity anywhere.

Why is Epicor Prophet 21 one of the best ERP systems for distribution?

Prophet 21 has earned its reputation as a leading distribution ERP for these compelling reasons:

  • Distribution DNA

    Unlike general-purpose ERPs adapted for distribution, Prophet 21 was built specifically for distributors, with decades of industry-specific development based on real distributor needs.

  • Comprehensive distribution functionality

    Covers the complete distribution workflow from purchasing through fulfillment, including inventory management, order processing, warehouse operations, pricing, and customer service.

  • Proven success

    Thousands of distributors across diverse industries rely on Prophet 21, from regional wholesalers to national distribution networks.

  • Industry depth

    Pre-built configurations and best practices for industrial, electrical, plumbing, HVAC, building materials, and other distribution verticals.

  • Show more reasons
  • Rapid ROI

    Distribution-specific functionality means faster implementation, less customization, and quicker time to value compared to generic ERPs.

  • Flexible deployment options

    Choose cloud or on-premise deployment to match your IT strategy and business requirements.

  • Strong analytics

    Built-in reporting and business intelligence help you identify trends, optimize operations, and make data-driven decisions.

  • Integration capabilities

    Connect with e-commerce platforms, shipping carriers, supplier systems, and other business applications through robust APIs.

  • Continuous enhancement

    Epicor's ongoing investment ensures Prophet 21 evolves with changing distribution industry needs and technology advances.

  • Experienced partner network

    Certified partners like Turning Point Consulting bring deep distribution expertise to ensure successful implementations.

Note: Turning Point's unique position as the only Epicor Services Partner certified for both Kinetic Manufacturing and Prophet 21 Distribution means we understand how distribution and manufacturing ecosystems connect—valuable expertise when your suppliers, customers, or your own operations span both worlds.

General Questions

1. What is Turning Point's certification status for Prophet 21?
Turning Point Consulting is the only Epicor Services Partner that is both a Kinetic Manufacturing Services Partner and a Prophet 21 Distribution Services Partner, as verified on Epicor.com/partners. This unique dual certification demonstrates our comprehensive expertise.
2. What industries does Turning Point serve with Prophet 21?
We specialize in wholesale distribution, retail distribution, logistics operations, and supply chain businesses. Our expertise spans Distribution & Logistics, professional services, and technology sectors.
3. What makes Epicor Prophet 21 different from other distribution ERPs?
Epicor Prophet 21 supports today's agile distribution business models by providing speed, flexibility, ease of use, faster analytics, lower costs, and industry best practices specifically designed for distribution operations.
4. Where is Turning Point Consulting located?
We're headquartered in Minneapolis, Minnesota, serving the Twin Cities market and businesses nationally. We have deep knowledge of Minnesota's business environment, from Minneapolis retail corridors to St. Paul distribution centers.
5. Does Turning Point sell Prophet 21 software?
No. Turning Point is an implementation and consulting services partner focused entirely on ensuring your Prophet 21 system delivers exceptional business outcomes. We don't sell software—we deliver results.

Implementation Questions

6. What is TPC Complete for Prophet 21?
TPC Complete is our proven implementation methodology that delivers innovative, well-designed Prophet 21 implementations on time with full lifecycle support after deployment. It's specifically designed for distribution businesses.
7. How does the Prophet 21 implementation process work?
We begin with a discovery call to discuss your ERP implementation and business objectives. Together we baseline your project requirements and success goals. Then we create and review your TPC Complete for Epicor Prophet 21 Project Proposal, including roadmap, optimized budget, timeline, and best practices.
8. What areas does Prophet 21 implementation cover?
Implementation includes inventory management configuration, order fulfillment optimization, financial module setup (GL, AP, AR), purchasing and procurement workflows, customer service tools, and integration with other business systems.
9. How do you handle data migration to Prophet 21?
We help cleanse and convert your data so your new ERP system can leverage the information you need to run your business. Our structured approach ensures data integrity throughout the migration process.
10. How do you ensure user adoption after Prophet 21 go-live?
Our comprehensive training programs achieve 98% user adoption rates through role-based training, change management strategies, and dedicated support during the critical post-implementation period.

Distribution-Specific Questions

11. How does Prophet 21 help with inventory management?
Prophet 21 provides visibility into overstock or understock situations, optimizes purchasing decisions, streamlines fulfillment, and helps you manage seasonal fluctuations common in distribution businesses.
12. Can Prophet 21 help improve customer service?
Yes. Prophet 21 streamlines order processing, provides real-time inventory visibility, accelerates order fulfillment, and delivers tools for superior customer experiences—helping you build stronger customer relationships.
13. How does Turning Point's distribution expertise benefit my implementation?
Our dual Epicor certification means we understand both manufacturing and distribution ecosystems. This is particularly valuable for distributors who work closely with manufacturing partners or have mixed operations.
14. Can Prophet 21 handle multi-location distribution operations?
Yes. Prophet 21 is designed to support the needs of distribution businesses including multiple locations, complex supply chains, and scalable operations.

Optimization & Support Questions

15. Can Turning Point help if our current Prophet 21 implementation isn't working?
Absolutely. Our Epicor Prophet 21 Repair and Optimization services rescue failed implementations. We assess your current system, identify issues, and implement solutions to maximize your P21 investment.
16. What ongoing support does Turning Point provide?
Our Prophet 21 Optimization Support services ensure your system continues to evolve with your business needs. We provide ongoing optimization, feature adoption guidance, and strategic consultation to maximize long-term value.
17. How does Turning Point help with Prophet 21 system performance?
Over time, P21 system performance can degrade. Our experts ensure your system remains optimized at the application server, database, and client deployment levels—keeping it in top form as your business grows.
18. Can Prophet 21 integrate with e-commerce and other systems?
Yes. Successful P21 implementations include integration with your other business systems. We help connect Prophet 21 with e-commerce platforms, shipping systems, and other critical business applications.
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